Sheraton Heathrow Hotel
客人怎麼說
We booked the hotel because it was close to the airport and was affordable. It was beyond our expectations. The staff was helpful and friendly, the food was great both dinner and breakfast. We appreciated the fact they had tasty vegan options. The bed was comfortable and it was easy to get to and from the hotel via airport shuttle busses. Overall experience was great, and we will be sure to return.
Dror
2024年4月
Room was comfortable and very functional. No frills but well designed for short stays. Also quiet and great blackout curtains.
Dorothy
2024年3月
Clean upmarket hotel
William
2024年5月
We stayed two nights, May 21 and June 9, arriving from Australia and departing to Helsinki, visiting friends and family in the interim. Reception staff, especially Nat, were extremely helpful and found suitable rooms for us to match my friend's requirements with her wheelchair, and also arranged to keep her medication cool during our stay. Room had all necessary amenities and was clean and great value. The restaurant's daytime maitre'd was also very kind and helpful with the wheelchair, and remembered us when we returned 2+ weeks later. Overall a very good experience and we will stay again when next in London.
Michael
2024年6月
I was pleasantly surprised by this Sheraton after reading some mixed reviews. Everything about my stay was great - early check-in was possible with a reasonable free of 10 pounds per hour, the room was comfortable (with massive bonus points for a window that OPENS into a courtyard), staff were helpful and friendly, the food from the bar surprisingly delicious (another bonus for vegan options). In terms of location, the hotel is very accessible from T5 by public bus (a short 5 min. hop with frequent service, easy to do even when jet lagged). Pro tip: take a walk on Harmondsworth Moor right next door and enjoy a beautiful green space!
Mircea
2024年5月
Room was clean and comfortable; restaurant was great, breakfast was great. Check in was excellent - a rude man came up and stepped right beside me to have the employee answer a question for him. The employee advised the man that he was with a guest (me) and he would be with him when he was completed. The rude man said "you can't even answer my question?" which it wasn't a question but a complaint that the outlets didn't work. Again, the very professional employee advised the rude man he was with a guest and would be with him when he was finished.
Karen
2024年12月
This hotel was accessible via the HotelHoppa bus from Terminal 5 LHR stopping in front of hotel (a big plus when traveling from the airport). The hotel reception was welcoming, clean and well-appointed with areas to sit and relax. Staff was gracious and accommodating at check-in and efficient in accepting our larger bags for overnight storage in the secure luggage room. Our room was spacious with all the amenities you could want, especially following multiple long flights: quiet so we could get sleep, comfortable beds with luxury bedding, room temperature easy to adjust, spotless bathroom had shampoos etc. and coffee/tea service were provided. We had another early morning flight so we did not take advantage of the restaurant. During our short ride from the terminal, this hotel appeared to be the best location/best looking option. Could not have asked for a better accommodation, especially so close to the terminal.
Marie
2024年10月
The hotel was very clean and staff were very attentive.
Kerri-anne
2023年4月
A couple of hiccups with the room (tv not working and broken chair) but soon rectified by reception and maintenance who were very helpful. Lovely breakfast and despite busy plenty of space to dine. Great art display in the foyer with prints for sale - nice way to add a splash of colour and grab guests attention.
Livingintheuae
2024年11月
The service from the staff was exceptional!!! They offered to pack a breakfast for us, and gave us a wake up call at 5am, so that we wouldnot miss our flight...
Shaherah
2024年7月
預訂房間